Dear Customer,
Please accept our apologies for the error.
Please return the incorrect item to the address below using the least expensive method . Shipment for the correct item plus reimbursement of return shipping postage will be arranged for you when your return confirmation is received.
If the postage is too high, or if you have any interest in the item you received or the one you received is useful to you or your friends, you may tell us and we can offer you a discount to keep it, whether you'd like to keep it or not, please kindly inform us.
ATTN: Grant
1941 Davis Street, Ste. B Unit 31
San Leandro, CA 94577
UNITED STATES
IMPORTANT: please remember to include a note in your package indicating the following items, this note will help us to expedite the processing time for you.
1. Your order number
2. SKU number(s) returned and quantity
3. A short description of the problem(s)
Please note, an RMA confirmation letter was sent to your email address, please check the mail contents, print out the attached RMA label and affix the label to your returned package. If you cannot print the label, please write down the RMA code number on the outside of the package.
If there are any further inquiries, please feel free to contact us again at anytime.
Thank you for all your patience and understanding.
Best Regards,
Holly